Shipping policy

Shipping Policy

Last updated: October 21, 2026

Thank you for shopping with Backwoods Thrifter! We're excited to get your goodies headed your way. Since our merchandise is made especially for you, here's a little information about how shipping works.

Order Processing & Production

Most Backwoods Thrifter products are made to order through our trusted fulfillment partners.

Unlike traditional retail stores, our products are generally produced after your order is placed.

Production typically takes approximately 2–5 business days, although some products may take longer depending on availability, order volume, and production requirements.

Production times are estimates and do not include shipping transit time.

Orders placed on weekends or holidays may not begin processing until the next business day.

Shipping & Delivery Times

Once your order has been produced, it will be packaged and shipped to your selected delivery address.

Estimated shipping options and delivery times are displayed during checkout when available.

Delivery estimates are not guaranteed and may vary due to production schedules, shipping carriers, weather, holidays, or other circumstances outside our control.

If an order experiences a significant delay, we will work with you to determine an appropriate resolution consistent with applicable consumer protection laws.

Shipping Costs

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Rates may vary depending on the products ordered, quantities, delivery destination, and fulfillment requirements.

The total shipping charge shown at checkout is the amount you will pay for shipping unless otherwise expressly disclosed.

Multiple Shipments

Because our products may be manufactured at different fulfillment facilities, orders containing multiple items may arrive in separate packages.

For example, a shirt, hat, tote bag, and tumbler may be shipped separately even if purchased together.

You will not be charged additional shipping fees after checkout simply because your order is divided into multiple shipments.

Each shipment may have its own tracking information and estimated delivery date.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing tracking information when available.

Tracking updates may take 24–48 hours to appear after a shipping label is created.

If your order arrives in multiple shipments, you may receive separate tracking notifications.

Shipping Destinations

We currently offer shipping to eligible addresses within the United States.

Available shipping destinations and rates are determined during checkout.

We do not currently advertise international shipping. If international shipping becomes available, applicable shipping charges and any additional import-related fees will be disclosed as required.

Shipping Address Accuracy

Please double-check your shipping address before completing your order.

If you notice an error, contact us as soon as possible.

We will attempt to correct shipping information before fulfillment or shipment whenever possible, but changes cannot be guaranteed once processing has begun.

If a package is returned because of an incorrect or incomplete address provided during checkout, additional shipping charges may apply for reshipment. We will communicate any applicable charges before proceeding.

Lost, Damaged, or Missing Packages

If your order arrives damaged, contains an incorrect item, or appears to be missing, please contact us.

For damaged, defective, or incorrectly fulfilled merchandise, please contact us within 30 days of delivery whenever possible.

Include your order number, a description of the issue, and clear photographs if applicable.

For packages that appear lost in transit, please contact us within 30 days of the estimated delivery date whenever possible.

We will review the issue and work with our fulfillment and shipping partners to determine an appropriate resolution, which may include a replacement or refund.

These reporting timeframes help us investigate claims with our fulfillment partners and do not eliminate any rights customers may have under applicable law.

For additional information, please review our Return and Refund Policy.